Iterate Like a Product Doctor
Spending time with users reveals countless small details and frictions hidden between the obvious steps of their workflows, such as how lawyers receive, analyze, and produce documents. Discovering these subtle pain points and building elegant solutions to remove them is deeply rewarding, much like being a product doctor. The key is to resist the urge to aim for perfection on the first try, since perfection is the enemy of shipping, and instead commit to a rapid cycle of building, measuring, and learning. Getting out of the building, listening to users, iterating continuously, and shipping improvements is the surest path toward a product that genuinely solves real problems.
Journal pages and transcript
The importance of user feedback 19.3.26
It's crazy how spending time with users will make you learn so much things. So many small details. Yes, lawyers receive documents. Yes, they analyse them, and yes, they produce (legal) output. But between these obvious steps, there are so many details. So many little frictions along the way. We have discovered so many of these little details to improve the processes. and we have yet so many to discover. The greatest part, for me, is to build an elegant way to solve the pain point. Make this pain go away. Like a doctor.
But a product doctor. Building a product to solve a pain point. And that is amazing. And this is just the beginning. The key here is to iterate. Iterate toward a better solution. I was about to write "perfect". But perfect is the enemy of shipping. We have to accept we wont get the perfect solution out there, but the BUILD - MEASURE - LEARN loop runs at full speed. Toward the best solution for the user. And there is no way to build something perfect from 1st try. So get out of the building & start listening to your users. Build. Listen. Ship. Ask questions. And keep iterating. And
maybe, one day, the product will be amazing enough to be usefull & solve the pain point of 1 user. Keep building for your audience. Cheers Romain